Customer Diana Kučerová 28. 1. 2025

Customer identity

Access protection Multi-factor authentication Non-repudiation of accountability Regulace & Compliance
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Customer Identity

Securing customer portals and services

Customer Identity solutions ensure secure access to online services – from API protection to regulatory compliance.

We help companies implement unified digital identity across websites and applications. This enables them to:

  • Separate security from business logic
  • Reduce development costs through identity as a service
  • Integrate various authentication methods
  • Improve user flows and overall experience

We focus on security, usability, and full lifecycle support – especially for banks, payment applications, and shared digital services.

Regulatory compliance

Our solution complies with eIDAS, DORA, GDPR, PSD2, and other regulations.

Expert team

We bring expert know-how and over 20 years of experience.

Modularity

The software can be extended or customized according to specific requirements.

Our technologies connect users with online services, ensure secure access to their accounts, and enhance user comfort.
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Smooth user experience and high-level security

Our customers include primarily banks, insurance companies, and other financial institutions. We develop comprehensive digital identity solutions and authentication services for them.

Identity federation

A solution that enables access to multiple services using a single set of login credentials, without the need to create separate accounts for each system.

Strong customer authentication

We integrate various forms and methods of strong customer authentication – ideally multi-factor, nicknameless, and passwordless.

Digital onboarding

Support for various remote identification methods and user identity verification (including AML checks).

Accelerating business and improving user comfort in the digital world
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Expert know-how
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Identity and security as a service
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Modern technologies
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Integration into your environment

Our technological solutions

Systems for federation and identity sharing

  • Identity security in distributed environments of internal and partner applications
  • Single sign-on for online services using open standards (OpenID Connect, OAuth, SAML)
  • Flexible functions not only for login, but also for transaction authorization and electronic signing
  • Session management functions, automatic logout, and protection against online threats
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Securing application access

  • Integration of various security methods
  • Out-of-the-box support for both basic and multi-factor security methods
  • Multi-step authentication through combinations of security methods and scenarios
  • Libraries for fast implementation into web and mobile applications

Identity FederationIdentity security in a distributed environment of internal and partner applications

Identity Federation – Securely manage identities in a distributed environment of custom, partner, or cloud applications using open federation standards (OpenID Connect, OAuth, SAML). Enables service provider and identity functions and enhanced services of modern e-banking (federated transaction authorization, encrypted transmission of sensitive data) and integration of services under PSD2 regulation (ASPSP, integration of third party services)

Secure APIs and application gateways – modern API architecture for easy integration of web, mobile and native applications

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Multi-factor authentication

  • Basic security methods (passwords, activation codes, PINs, SMS, email codes, etc.)
  • Mobile key for Android and iOS
  • Hardware keys in the form of smart cards or USB tokens, including client applications and distribution services
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Electronic signature system

  • Support for various types of electronic signatures under eIDAS (advanced and qualified)
  • Support for different signing processes and roles (employee, intermediary, client, third party, etc.)
  • Support for various document types and additional functions (timestamping, seals, etc.)

Chip cardsTwo-factor authentication with smart card for maximum security

Two-factor authentication with smart card, including integration libraries, specialized applets, personalization and distribution services

Public key infrastructure – design, implementation and maintenance of public key infrastructure (PKI), including client and back-end modules, applications for certificate and key lifecycle support and PKI administration

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Digital onboarding

  • AML client verification via national identity service providers (NIA, EUDIW, etc.)
  • Use of Bank Identity (Bank iD) services
  • Optional extensions for facial biometrics and document verification
  • Integration with social networks and other third-party services
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Why choose our client identity solution

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Authentication methods

Our platform supports easy integration of methods such as mobile tokens, PKI smart
cards, SMS OTP, hardware tokens, and more.

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Modular architecture

Includes an authentication server, integration layer, federation services, security SDK, and front-end applications.

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Centralized management

A unified platform that efficiently manages and delivers authentication methods across various scenarios.

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Environment integration

Full support for integration into the customer’s specific environment.

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User experience

Consistent authentication flow and a reliable, user-friendly interface.

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Faster development

APIs and security SDKs accelerate mobile and web app development.

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Regulatory compliance

Compliant with eIDAS, GDPR, and RTS PSD2 requirements, including dynamic linking.

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Scalable performance

Optimized for millions of users and complex systems.

IDportModular solution for user authentication and transaction authorization

IDport integrates a wide range of authentication methods for secure logical access to complex IT systems. As the successor to the proven MEP system, it enables full abstraction of authentication and authorization methods (centralizing security into a core system). This significantly speeds up the development and deployment of new business applications, or the adoption of new security methods.

IDport is designed to meet the authentication needs of digital banking in a modern bank and to support the digital transformation of customer services in sectors such as e-government, telecommunications, fintech companies, and other online and e-commerce service providers.

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We can help you securely digitise customer identity scenarios

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